Tranquility White Dove Release Customer Policies.
Tranquility white dove release is dedicated to providing and promoting ethical and humane ceremonial white dove releases.
TWDR releases only healthy, well trained, and banded white homing doves.
The birds are released in weather that is permissible for a safe release and a safe return to their home. We do not release the birds in rain, thunderstorms, fog, or high wind. The time of the release is important, the birds must be released at least one and a half hours before sunset and for morning releases 30 minutes after sunrise.
TWDR guarantees a professional service that is on time and properly attired with competent and professionally dressed handlers.
Our desire is to provide a smooth and memorable experience of your event that will leave a lasting impression on all who witness their majestic presence.
Delays: When making the appointment please provide the event starting time and a release time. If there is a delay EXCEPT for inclement weather, TWDR is willing to accommodate up to 20 minutes at no additional cost. Additional waiting times maybe available at a cost of $40 for every half hour or portion thereof.
If TWDR is unable to release the birds due to inclement weather the customer would be refunded 100%.